Q.How do I activate this SIM?
A. Your Europe SIM Card will be activated on the destination arrival date you provide us. When you arrive in Europe, simply insert the SIM into your handset and switch on roaming. Upon your handset picking up cellular reception, you will receive a welcoming activation message.
Q.Can the Europe Prepaid SIM be topped up/recharged?
A.Unfortunately topping up this SIM requires you to use a UK credit/debit card. For extended travels, we suggest purchasing multiple SIMs and stagger the activations to cover the entire duration of your trip.
Q.How do I make calls back home?
A.This SIM can only make calls to European and UK numbers. To make calls back home, we recommend using VoIP apps such as Viber, WhatsApp, Facebook Chat, Wechat, Skype etc.