Q.How do I activate this SIM?
A.Upon arrival in Japan, insert the SIM card, configure the APN (Android only). Then switch on Roaming. The SIM will automatically pick up Softbank's cellular signal. Once this occurs, the SIM has been successfully activated.
Q.Can I make calls with this SIM?
A.No, this SIM is data only. To make calls and send texts, we suggest using VoIP apps such Viber, WhatsApp, Facebook Chat, Wechat, Skype etc. (Handy Note* Voice SIMs can only be purchased in Japan by providing proof of residence.)
Q.Is there any data speed restrictions on this SIM, can I use this SIM for unlimited downloads/uploads?
A.There is no data restrictions, however we recommend using the Softbank SIM for travel usage. Eg. google maps, emails, social media browsing, web browsing, VoIP calls/texts etc. Softbank Japan have a fair use policy, and we do not recommend using this SIM for data heavy tasks (especially during peak travel seasons).