PREPAID SIMS AND HOW IT WORKS

USEFUL THINGS AND HANDY TIPS

PREPAID TRAVEL SIM CARD

WHAT IS A PREPAID SIM? IS THERE HIDDEN CHARGES?

A Prepaid SIM is a SIM card where the included data, call, and SMS allowances are pre-loaded and is free from a lock in contract. This means that there are no hidden fees/charges associated with each SIM to use the featured data, call, and SMS allowances.

WHERE DO THE PREPAID SIMS COME FROM?

Our Prepaid SIMs are sourced from some of the largest telecommunications providers from across the world. This means you'll be able to use the same SIM cards as the locals do and communicate without restrictions. Some of our suppliers include (Docomo - Japan, Three - UK & Europe, 2Degrees - New Zealand, T-Mobile - North America)

WHAT ARE MY ALTERNATIVES TO A PREPAID SIM?

1. (Most Expensive/Most Stress) Using your Aussie SIM card with international roaming. Using international roaming can cost you an arm and a leg. Avoid at all costs (especially if you're on a contract.)

2. (Less Expensive/High Stress) Purchasing a local SIM card upon arrival of your trip. A good alternative to international roaming is to purchase a local SIM card upon arrival at your destination. However, this sometimes can be stressful, especially after a long haul flight with minimal rest. Overseas Telcos constantly change their offers, it's hard to know you're getting the best deal. Not to mention if you use your Aussie credit card to purchase, there will be hidden bank charges. On top of this, if something goes wrong, you won't get your money back!

3. (Least Expensive/No Stress) Buying a Prepaid SIM from us. We have sourced the best local SIMs with the best allowances for the money. As savvy travelers ourselves, we've jumped through all the hurdles so you don't have to. We also back our products up with a 100% money back guarantee.

WILL MY HANDSET/TABLET BE COMPATIBLE WITH THE SIM?

As long as your phone/tablet is unlocked they should be compatible with our prepaid SIMs. For exact compatibility, please view the product specific details. If your handset is more than 7 years old, please contact us for advice on compatibility. If you think your phone/tablet is locked, we recommend contacting your Aussie carrier for unlocking. If your phone/tablet has been issued to you from your employer, please check with them for compatibility as some work devices have additional security applications installed.

WHAT SIZES DO THE SIMS COME IN?

To make things incredibly simple for you, our Prepaid SIMs come in a 3 in 1 Combo SIM size. That's right standard/micro/nano all in one. You simply need to pop the correct sized SIM out.

ORDERING AND USING A PREPAID TRAVEL SIM CARD

HOW DO I ORDER A SIM?

Our website features many Prepaid SIM cards covering over 100+ travel destinations. Simply choose your destination, and SIM/s suiting your travels will be shown. From there, check if the allowances (Data/Calls/SMS) suit your requirements (Most likely they will). Then add the SIM to Cart and proceed to check out to select your preferred delivery and payment method.

IS THERE A GROUP BUY DISCOUNT?

There certainly is. Any orders of 3 or more SIMs will receive an additional 5% discount. Please use discount code "GROUPIE5" Please note that this discount cannot be combined with any other promotions or offers.

WHAT ARE THE DELIVERY OPTIONS?

The delivery of all orders will be carried out by AusPOST. We provide free registered post with tracking. SIMs will be dispatched on the same day for orders processed before 4PM AEST. Delivery with registered post takes 4-7 business days. If your traveling soon, we recommend paying a little extra ($7) for express postage. Express post comes with tracking and delivery is next business day for metro areas and 2 business days for rural areas.

HOW DO I USE MY SIM?

All of our SIMs are plug and play and are ready for use as soon as you arrive in your travel destination. All you have to do is insert the SIM card in to your phone/tablet and it will self activate once cellular reception is received. For a small number of SIMs, you will need to configure your handset's APN before use. Don't worry you don't need to have a PHD in computer science to do this. We will provide you with simple 3 step guide on how to do this. If you have any concerns or questions, just let us know.