Q.How do I activate my SIM?
A.Your North America SIM Card will be activated on 12AM - 9PM Eastern Standard Time on the destination arrival date you provide us. When you arrive at your destination, simply insert the SIM into your handset (switch on roaming if you're in Canada or Mexico). Upon your handset picking up cellular reception, you will receive a welcoming activation message.
Q.Do I get a USA mobile number? How do I get this?
A.Upon arrival in USA and inputting the SIM card in to your handset, you will receive a welcoming SMS from T-Mobile with your USA mobile number. You can also find your USA mobile number within your handset's settings (under "My Phone" or "My Number")
Q.How do I check my usage and balances?
A.To check balances remaining, dial #225#.